FAQ

What is Quantify?

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Quantify is an all-in-one health membership built by root cause medicine experts to help you resolve your symptoms and optimize your health. As a member, you get at-home biomarker tests to identify the causes of your symptoms, a personalized health plan to address the causes, and a dedicated health coach to help you stay on track. Learn more about our cause-focused approach to resolving chronic symptoms on our How It Works page.

What types of tests do I get access to?

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You get access to biomarker tests developed specifically to investigate the causes of chronic symptoms. Learn more about the tests you get access to on our Tests page.

How accurate are the tests?

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All tests are performed by labs in the United States that are certified to meet Clinical Laboratory Improvement Amendments (CLIA) quality standards. To achieve CLIA certification, these labs are required to meet high accuracy and reliability standards and submit to regular inspection and performance verification by both federal and state agencies.

What labs do you order tests from?

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We order tests from the following CLIA-certified labs in the United States:

checkAccess Medical Labs

checkAerodiagnostics

checkAlletess Medical Laboratory

checkAyumetrix

checkBoston Heart Diagnostics

checkBristle Health

checkCell Science Systems

checkCommonwealth Diagnostics International

checkCyrex Laboratories

checkDHA Laboratory

checkDiagnostic Solutions Laboratory

checkDNA Life

checkDNA RX

checkDoctor’s Data

checkEmpire City Laboratories

checkGemelli Biotech

checkGenova Diagnostics

checkIGeneX

checkImmunosciences Lab

checkInfinite Allergy Labs

checkKBMO Diagnostics

checkMicrobiome Labs

checkMosaic Diagnostics

checkPrecision Analytical

checkPrecision Point Diagnostics

checkQuest Diagnostics

checkQuicksilver Scientific

checkRealTime Laboratories

checkSanesco

checkSpectraCell Laboratories

checkTruDiagnostic

checkUS BioTek

checkZRT Laboratory

How are saliva, urine, and stool test samples collected?

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Test samples for saliva, urine, and stool tests are collected at home. You’ll get a test kit, step-by-step instructions, a container for sample collection, and a return shipping label. Once you’ve collected your sample, you ship the test kit back to the lab for analysis.

How are blood test samples collected?

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Test samples for blood tests require a blood draw by a phlebotomist. When we order blood tests for you, you’ll get an email with a list of blood draw locations near you, based on your zip code. You’ll also get a list of mobile phlebotomy options, if available in your area, in case you’d prefer to have your blood drawn at home.

Are tests included with my membership?

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Tests aren’t included with your membership. As a Quantify member, you get access to 5000+ biomarker tests at up to 75% off retail prices, and we’re happy to order as many or as few tests as you want.

How much are the tests?

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Our tests start at $30, and all tests can be paid for with a three-month payment plan at 0% interest.

How do I pay for my tests?

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You’ll get an email with a link to submit payment once we order your tests.

Who orders my tests?

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Your tests are ordered by a doctor after you meet with your health coach, discuss your symptoms and health goals, and the specific saliva, blood, urine, or stool tests you’re interested in.

Who reviews my test results?

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Your test results are reviewed by a doctor for abnormalities before being sent to you and your health coach, at which point your health coach will reach out to you to schedule an appointment to go over your results and create or further refine your personalized health plan.

What does my health coach do?

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Your health coach works closely with you over the course of your membership to help you identify the causes of your symptoms with advanced biomarker tests, address the causes with diet, supplements, exercise, sleep, and stress reduction, and stay motivated to achieve your health goals. Learn more about how our health coaches help our members to resolve chronic symptoms on our How It Works page.

What credentials does my health coach have?

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All of our health coaches have health coach certifications and extensive training in functional medicine, health optimization, and longevity.

What symptoms can my health coach help me to resolve?

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Your health coach can help you to resolve chronic symptoms that conventional medicine is often ineffective at addressing, such as fatigue, joint pain, IBS, weight gain, diabetes, hypertension, asthma, sleep apnea, hypothyroidism, brain fog, anxiety, depression, insomnia, headaches, acne, and eczema.

What does membership include?

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As a Quantify member, you get access to 5000+ biomarker tests at up to 75% off retail prices, a personalized health plan based on your symptoms and test results, unlimited updates to your health plan, and unlimited appointments and messaging with your health coach.

What does unlimited appointments mean?

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Unlimited appointments means that you get as many appointments with your health coach as you want. Some members schedule just one appointment per month, for example, while others schedule multiple per week. Appointments are 60 minutes, and most appointments can be scheduled just 24 hours in advance.

What does unlimited messaging mean?

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Unlimited messaging means that you can send as many messages to your health coach as you want, so that you don’t have to wait until your next appointment to, for example, ask questions about your health plan, provide updates on your symptom improvement, or celebrate your wins.

Is there a location requirement?

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Due to regulatory reasons, Quantify membership is currently only available to residents of the United States.

Is there a minimum age requirement?

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Quantify membership is currently only available to individuals who are 18 years or older.

Are your tests available in all 50 states?

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Our tests are available to residents of 49 states. Due to regulatory reasons, our tests are currently not available to residents of New York.

Is my health information secure?

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Your health information is saved to our HIPAA-compliant portal, secured with bank-grade encryption, and only accessible by you and your health coach. We don’t use your health information for any purpose other than to provide dietary, supplement, and lifestyle recommendations that may help you to improve your health.

Can I use insurance to pay for my membership?

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We don’t accept insurance for memberships.

Can I use insurance to pay for my tests?

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The specialty labs that we order tests from don’t accept insurance. By opting out of the insurance model, these labs are able to provide significant discounts on their tests—up to 75% off—that wouldn’t be possible with conventional billing.

Can I use my HSA or FSA to pay for my membership?

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Yes. To pay for your membership with your HSA or FSA, enter your card number at checkout, just as you would a credit card.

Can I use my HSA or FSA to pay for my tests?

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Yes. You can pay for any tests that we order for you with your HSA or FSA.

Can I use my HSA or FSA to pay for my supplements?

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Yes. You can pay with your HSA or FSA for any supplements that you order from Fullscript, the supplement platform that you get access to as a Quantify member.

Do you offer refunds?

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We want all of our members to have a great experience, so if you decide that you’re having anything less than a great experience within your first month of membership, we’ll refund your membership completely. No questions asked.

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Lee Webb profile photo

Lee

Health Coach

5000+

Tests

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Kim

Health Coach

5000+

Tests

See Details

checkAccess to 5000+ biomarker tests at up to 75% off retail prices

checkAll test results reviewed by doctor for abnormalities

checkPersonalized health plan based on symptoms and test results

checkUnlimited updates to health plan

checkUnlimited appointments and messaging with LeeKim

Membership

$175.00

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I’d still be searching for answers if it weren’t for Quantify.

Sarah

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My health coach helped me to reverse my hypertension and get off my medication.

Paul

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I was completely debilitated from mold toxicity. Quantify helped me to get my life back.

Natalie

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This is the first time that I’m actually staying committed to my health goals.

Jeff

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I’m back to my normal body weight, my joint pain is gone, and I reversed my IBS.

Emily

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I didn’t think I would ever get better.

Ben

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Quantify made it super easy to get the tests I needed that my doctors wouldn’t order for me.

Maria

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Working with a Quantify health coach is the ultimate biohack.

Andrew

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Joining Quantify is the best thing I’ve ever done for my health.

Kelly

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It’s like having a concierge health team to help you live healthier for longer.

David

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Being able to get whatever tests I want, whenever I want, has been a game changer.

Sanjay

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I’m no longer tired and in pain all the time.

Jennifer

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