FAQ

FAQ

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What is Quantify?

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Quantify is the first all-in-one health membership that makes it easy to get the tests, coaching, and support you need to resolve your symptoms and optimize your health. Learn more about our cause-focused approach to resolving chronic symptoms on our How It Works page.

What types of tests do I get?

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You get access to biomarker tests developed specifically to investigate the causes of chronic symptoms. Learn more about the tests you get access to on our Tests page.

How accurate are the tests?

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All tests are performed by labs in the United States that are certified to meet Clinical Laboratory Improvement Amendments (CLIA) quality standards. To achieve CLIA certification, these labs are required to meet high accuracy and reliability standards and submit to regular inspection and performance verification by both federal and state agencies.

What labs do you order tests from?

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We order tests from the following CLIA-certified labs in the United States:

checkAccess Medical Labs

checkAerodiagnostics

checkAlletess Medical Laboratory

checkAyumetrix

checkBoston Heart Diagnostics

checkBristle Health

checkCell Science Systems

checkCommonwealth Diagnostics International

checkCyrex Laboratories

checkDHA Laboratory

checkDiagnostic Solutions Laboratory

checkDNAlife

checkDNA RX

checkDoctor’s Data

checkELISA/ACT Biotechnologies

checkEmpire City Laboratories

checkGemelli Biotech

checkGenova Diagnostics

checkIGeneX

checkImmunosciences Lab

checkInfinite Allergy Labs

checkKBMO Diagnostics

checkMicrobiome Labs

checkMosaic Diagnostics

checkPrecision Analytical

checkPrecision Point Diagnostics

checkQuicksilver Scientific

checkRealTime Laboratories

checkSanesco

checkSpectraCell Laboratories

checkTruDiagnostic

checkUS BioTek

checkZRT Laboratory

How are saliva, urine, and stool test samples collected?

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Test samples for saliva, urine, and stool tests are collected at home. You’ll get a test kit, step-by-step instructions, a container for sample collection, and a return shipping label. Once you’ve collected your sample, you ship the test kit back to the lab for analysis.

How are blood test samples collected?

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Test samples for blood tests require a blood draw by a phlebotomist. When we order blood tests for you, you’ll get an email with a list of blood draw locations near you, based on your zip code. You’ll also get a list of mobile phlebotomy options, if available in your area, in case you’d prefer to have your blood drawn at home.

Are tests included with my membership?

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Tests aren’t included with your membership. As a Quantify member, you get access to 5000+ biomarker tests at up to 75% off retail prices, and we’re happy to order as many or as few tests as you want.

How do I pay for my tests?

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You’ll get an email with a link to submit payment once we order your tests.

What does my health coach do?

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Your health coach works closely with you over the course of your membership to help you identify the causes of your symptoms with advanced biomarker tests, address the causes with diet, supplements, exercise, sleep, and stress reduction, and stay motivated to achieve your health goals. Learn more about how our health coaches help our members to resolve chronic symptoms on our How It Works page.

What credentials does my health coach have?

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All of our health coaches have health coaching certifications and extensive training in functional medicine, health optimization, and longevity.

Do I get to choose my health coach?

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After answering a few questions on our Sign Up page, you’ll be matched with the best health coach for you to help you resolve your symptoms and optimize your health.

What symptoms can my health coach help me to resolve?

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Your health coach can help you to resolve chronic symptoms that conventional medicine is often ineffective at addressing, such as fatigue, joint pain, IBS, weight gain, diabetes, hypertension, asthma, sleep apnea, hypothyroidism, hyperthyroidism, anxiety, depression, insomnia, headaches, acne, and eczema.

Does my health coach order my tests?

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Your tests are ordered by a doctor after you meet with your health coach, discuss your symptoms and health goals, and the specific saliva, blood, urine, or stool tests you’re interested in.

What does membership include?

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As a Quantify member, you get unlimited appointments with your health coach, unlimited messaging with your health coach in between appointments, a personalized health plan based on your symptoms and test results, unlimited updates to your health plan, access to 5000+ biomarker tests at up to 75% off retail prices, and access to 10,000+ practitioner-grade supplements at 35% off retail prices.

What does unlimited appointments mean?

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Unlimited appointments means that you get as many appointments with your health coach as you want. Some members schedule just one appointment per month, for example, while others schedule multiple per week. Appointments are 60 minutes, and most appointments can be scheduled just 24 hours in advance.

What does unlimited messaging mean?

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Unlimited messaging means that you can send as many messages to your health coach as you want, so that you don’t have to wait until your next appointment to, for example, ask questions about your health plan, provide updates on your symptom improvement, or celebrate your wins.

Is there a location requirement?

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Due to regulatory reasons, Quantify membership is currently only available to individuals who live in the United States.

Is there a minimum age requirement?

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Quantify membership is currently only available to individuals who are 18 years or older.

Are your tests available in all 50 states?

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Our tests are available to residents of 47 states. Due to regulatory reasons, our tests are currently not available to residents of New Jersey, New York, and Rhode Island.

Is my health information secure?

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Your health information is saved to our HIPAA-compliant portal, secured with bank-grade encryption, and only accessible by you and your health coach. We don’t use your health information for any purpose other than to provide dietary, supplement, and lifestyle recommendations that may help you to improve your health.

Can I use insurance to pay for my membership?

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We don’t accept insurance for memberships.

Can I use insurance to pay for my tests?

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The specialty labs that we order tests from don’t accept insurance. By opting out of the insurance model, these labs are able to provide significant discounts on their tests—up to 75% off—that wouldn’t be possible with conventional billing.

Can I use my HSA or FSA to pay for my membership?

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Yes. To pay for your membership with your HSA or FSA, enter your card number at checkout, just as you would a credit card.

Can I use my HSA or FSA to pay for my tests?

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Yes. You can pay for any tests that we order for you with your HSA or FSA.

Can I use my HSA or FSA to pay for my supplements?

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Yes. You can pay with your HSA or FSA for any supplements that you order from Fullscript, the supplement platform that you get access to as a Quantify member.

Do you offer refunds?

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We want all of our members to have a great experience, so if you decide that you’re having anything less than a great experience within your first month of membership, we’ll refund your membership completely. No questions asked.

Our most popular tests

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qPCR Stool Analysis

Diagnostic Solutions Laboratory

Tests for pathogenic parasites, bacteria, fungi, and viruses, and evaluates intestinal permeability, inflammation markers, and the health of the microbiome.

checkAt-home collection

Stool

$600 $400

Order Test

Organic Acids Test

Mosaic Diagnostics

Measures 75 organic acids to evaluate exposure to toxic chemicals, accumulation of oxalate, vitamin and mineral levels, oxidative stress, and the presence of pathogenic bacteria and fungi.

checkAt-home collection

Urine

$450 $300

Order Test

Mycotoxins Test

Mosaic Diagnostics

Measures 11 mycotoxins—toxins produced by mold—that can dysregulate immune function and cause complex chronic illness.

checkAt-home collection

Urine

$435 $290

Order Test

Lyme Disease Test

IGeneX

Assesses exposure to Borrelia burgdorferi, the bacterium that causes Lyme disease.

Blood draw

Blood

$735 $490

Order Test

Epstein-Barr Virus Test

Access Medical Labs

Assesses exposure to Epstein-Barr virus, a virus that commonly suppresses immune function.

Blood draw

Blood

$340 $85

Order Test

Immune Panel

Access Medical Labs

Tests total IgG, IgM, and IgA antibodies, antinuclear antibodies (ANA), erythrocyte sedimentation rate (ESR), rheumatoid factor (RF), and cyclic citrullinated peptide (CCP) to assess immune function and autoimmunity.

Blood draw

Blood

$320 $80

Order Test

SIBO Test

Genova Diagnostics

Measures exhaled hydrogen and methane, following ingestion of a lactulose solution, to evaluate small intestinal bacterial overgrowth (SIBO).

checkAt-home collection

Breath

$375 $250

Order Test

Environmental Mold Test

RealTime Laboratories

Tests indoor dust samples for the most toxigenic species of mold to evaluate indoor mold colonization and potential health risks for occupants.

checkAt-home collection

Dust

$495 $330

Order Test

Metals Test

Genova Diagnostics

Measures levels of toxic metals and essential minerals to evaluate metal toxicity and mineral imbalance.

checkAt-home collection

Urine

$240 $160

Order Test

Toxic Chemicals Test

Mosaic Diagnostics

Assesses exposure to 19 common toxic chemicals, including phthalates, xylene, styrene, benzene, acrylonitrile, 1-bromopropane, 1,3-butadiene, ethylene oxide, vinyl chloride, 2,4-dichlorophenoxyacetic acid, pyrethroids, organophosphates, triphenyl phosphate, acrylamide, perchlorate, and bisphenol S.

checkAt-home collection

Urine

$360 $240

Order Test

Glyphosate Test

Mosaic Diagnostics

Assesses exposure to glyphosate, the most widely used herbicide and primary chemical in Roundup.

checkAt-home collection

Urine

$195 $130

Order Test

Hormone Panel

Access Medical Labs

Measures total testosterone, free testosterone, progesterone, estradiol, luteinizing hormone (LH), follicle stimulating hormone (FSH), dihydroepiandrosterone sulfate (DHEA-S), and sex hormone-binding globulin (SHBG) to evaluate hormonal health and identify symptoms of hormonal imbalance.

Blood draw

Blood

$200 $50

Order Test

HPA Stress Profile

Genova Diagnostics

Measures dehydroepiandrosterone (DHEA) and cortisol production to assess the health of the hypothalamic pituitary adrenal (HPA) axis, the system that regulates the body’s response to acute and chronic stress.

checkAt-home collection

Saliva

$225 $150

Order Test

Thyroid Panel

Access Medical Labs

Tests thyroid-stimulating hormone (TSH), free T4, free T3, reverse T3, thyroglobulin antibodies (TgAb), and thyroid peroxidase antibodies (TPOAb) to assess thyroid function and autoimmunity.

Blood draw

Blood

$260 $65

Order Test

Intestinal Permeability Test

Genova Diagnostics

Assesses the capacity of the intestine to absorb nutrients and provide a mechanical barrier against excessive absorption of pathogens, food antigens, and toxins.

checkAt-home collection

Urine

$225 $150

Order Test

Food Sensitivity Test

Mosaic Diagnostics

Tests IgG antibodies to 190 commonly consumed foods to assess food sensitivities.

Blood draw

Blood

$360 $240

Order Test

Gluten Sensitivity Test

Doctor’s Data

Tests IgG and IgA antibodies to gluten proteins and peptides to assess autoimmune reactivity to gluten, non-celiac gluten sensitivity, and Celiac disease.

Blood draw

Blood

$180 $120

Order Test

Micronutrient Test

SpectraCell Laboratories

Measures intracellular and extracellular levels of 30 vitamins, minerals, amino acids, and antioxidants to assess micronutrient deficiency.

Blood draw

Blood

$540 $360

Order Test

Vitamin D Test

Access Medical Labs

Measures 25-hydroxy vitamin D levels to assess vitamin D deficiency and evaluate the effectiveness of vitamin D supplementation.

Blood draw

Blood

$120 $30

Order Test

Cardiovascular Panel

Access Medical Labs

Tests apoliprotein A1 (apo A1), apoliprotein B (apo B), lipoprotein(a) (Lp(a)), cholesterol, triglycerides, low-density lipoprotein (LDL), high-density lipoprotein (HDL), homocysteine, and high-sensitivity C-reactive protein (hs-CRP) to assess cardiovascular health and inflammation.

Blood draw

Blood

$400 $100

Order Test

Metabolic Panel

Access Medical Labs

Tests hemoglobin A1c (HbA1c), glucose, insulin, electrolytes, liver enzymes, and kidney filtration to assess metabolic health, blood sugar regulation, insulin resistance, fluid balance, liver function, and kidney function.

Blood draw

Blood

$100 $25

Order Test

Comprehensive Genetic Panel

DNA Life

Tests for single nucleotide polymorphism (SNP) gene mutations to assess genetic predisposition to weight gain, diabetes, cardiovascular disease, nutrient malabsorption, impaired estrogen metabolism, mood disorders, and compromised detoxification pathways.

checkAt-home collection

Blood spot

$450 $300

Order Test

Biological Age

TruDiagnostic

Measures methylation markers that correlate to biological age to assess rate of aging relative to the general population.

Blood draw

Blood

$615 $410

Order Test

Oxidative Stress Profile

Genova Diagnostics

Measures lipid peroxides and 8-hydroxy-2-deoxyguanisine (8-OHdG) to evaluate oxidative damage to cell membranes and DNA.

checkAt-home collection

Urine

$345 $230

Order Test
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    Lee Webb

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    An advocate for a cause-focused approach to chronic symptoms, Lee founded Quantify after his own journey with debilitating symptoms, caused by mold toxicity and Lyme disease, that he was ultimately able to resolve with diet, supplements, and lifestyle.

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