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FAQ

FAQ

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What is Quantify?

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Quantify is the first all-in-one health membership that makes it easy to get the tests, coaching, and support you need to resolve your symptoms and optimize your health. Learn more about our cause-focused approach to resolving chronic symptoms on our How It Works page.

What types of tests do I get?

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You get access to biomarker tests developed specifically to investigate the causes of chronic symptoms. Learn more about the tests you get access to on our Tests page.

How accurate are the tests?

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All tests are performed by labs in the United States that are certified to meet Clinical Laboratory Improvement Amendments (CLIA) quality standards. To achieve CLIA certification, these labs are required to meet high accuracy and reliability standards and submit to regular inspection and performance verification by both federal and state agencies.

What labs do you order tests from?

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We order tests from the following CLIA-certified labs in the United States:

check3x4 Genetics

checkAccess Medical Labs

checkAerodiagnostics

checkAlletess Medical Laboratory

checkAyumetrix

checkBoston Heart Diagnostics

checkBristle Health

checkCell Science Systems

checkCommonwealth Diagnostics International

checkCyrex Laboratories

checkDHA Laboratory

checkDiagnostic Solutions Laboratory

checkDNAlife

checkDNA RX

checkDoctor’s Data

checkELISA/ACT Biotechnologies

checkEmpire City Laboratories

checkGemelli Biotech

checkGenova Diagnostics

checkIGeneX

checkImmunosciences Lab

checkInfinite Allergy Labs

checkKBMO Diagnostics

checkMicrobiome Labs

checkMosaic Diagnostics

checkPrecision Analytical

checkPrecision Point Diagnostics

checkQuicksilver Scientific

checkRealTime Laboratories

checkSanesco

checkSpectraCell Laboratories

checkTruDiagnostic

checkUS BioTek

checkZRT Laboratory

How are saliva, urine, and stool test samples collected?

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Test samples for saliva, urine, and stool tests are collected at home. You’ll get a test kit, step-by-step instructions, a container for sample collection, and a return shipping label. Once you’ve collected your sample, you ship the test kit back to the lab for analysis.

How are blood test samples collected?

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Test samples for blood tests require a blood draw by a phlebotomist. When we order blood tests for you, you’ll get an email with a list of blood draw locations near you, based on your zip code. You’ll also get a list of mobile phlebotomy options, if available in your area, in case you’d prefer to have your blood drawn at home.

Are tests included with my membership?

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Tests aren’t included with your membership. As a Quantify member, you get access to 5000+ biomarker tests at up to 75% off retail prices, and we’re happy to order as many or as few tests as you want.

How do I pay for my tests?

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You’ll get an email with a link to submit payment once we order your tests.

What does my health coach do?

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Your health coach works closely with you over the course of your membership to help you identify the causes of your symptoms with advanced biomarker tests, address the causes with diet, supplements, exercise, sleep, and stress reduction, and stay motivated to achieve your health goals. Learn more about how our health coaches help our members to resolve chronic symptoms on our How It Works page.

What credentials does my health coach have?

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All of our health coaches have health coaching certifications and extensive training in functional medicine, health optimization, and longevity.

Do I get to choose my health coach?

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After answering a few questions on our Sign Up page, you’ll be matched with the best health coach for you to help you resolve your symptoms and optimize your health.

What symptoms can my health coach help me to resolve?

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Your health coach can help you to resolve chronic symptoms that conventional medicine is often ineffective at addressing, such as fatigue, joint pain, IBS, weight gain, diabetes, hypertension, asthma, sleep apnea, hypothyroidism, hyperthyroidism, anxiety, depression, insomnia, headaches, acne, and eczema.

Does my health coach order my tests?

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Your tests are ordered by a doctor after you meet with your health coach, discuss your symptoms and health goals, and the specific saliva, blood, urine, or stool tests you’re interested in.

What does membership include?

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As a Quantify member, you get unlimited appointments with your health coach, unlimited messaging with your health coach in between appointments, a personalized health plan based on your symptoms and test results, unlimited updates to your health plan, access to 5000+ biomarker tests at up to 75% off retail prices, and access to 10,000+ practitioner-grade supplements at 35% off retail prices.

What does unlimited appointments mean?

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Unlimited appointments means that you get as many appointments with your health coach as you want. Some members schedule just one appointment per month, for example, while others schedule multiple per week. Appointments are 60 minutes, and most appointments can be scheduled just 24 hours in advance.

What does unlimited messaging mean?

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Unlimited messaging means that you can send as many messages to your health coach as you want, so that you don’t have to wait until your next appointment to, for example, ask questions about your health plan, provide updates on your symptom improvement, or celebrate your wins.

Is there a location requirement?

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Due to regulatory reasons, Quantify membership is currently only available to individuals who live in the United States.

Is there a minimum age requirement?

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Quantify membership is currently only available to individuals who are 18 years or older.

Are your tests available in all 50 states?

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Our tests are available to residents of 47 states. Due to regulatory reasons, our tests are currently not available to residents of New Jersey, New York, and Rhode Island.

Is my health information secure?

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Your health information is saved to our HIPAA-compliant portal, secured with bank-grade encryption, and only accessible by you and your health coach. We don’t use your health information for any purpose other than to provide dietary, supplement, and lifestyle recommendations that may help you to improve your health.

Can I use insurance to pay for my membership?

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We don’t accept insurance for memberships.

Can I use insurance to pay for my tests?

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The specialty labs that we order tests from don’t accept insurance. By opting out of the insurance model, these labs are able to provide significant discounts on their tests—up to 75% off—that wouldn’t be possible with conventional billing.

Can I use my HSA or FSA to pay for my membership?

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Yes. To pay for your membership with your HSA or FSA, enter your card number at checkout, just as you would a credit card.

Can I use my HSA or FSA to pay for my tests?

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Yes. You can pay for any tests that we order for you with your HSA or FSA.

Can I use my HSA or FSA to pay for my supplements?

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Yes. You can pay with your HSA or FSA for any supplements that you order from Fullscript, the supplement platform that you get access to as a Quantify member.

Do you offer refunds?

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We want all of our members to have a great experience, so if you decide that you’re having anything less than a great experience within your first month of membership, we’ll refund your membership completely. No questions asked.

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Better health starts here

Let’s find the best health coach for you. Just answer a few questions to get your results.

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All information you share is secure and confidential

Symptoms

How long have you had chronic symptoms?

Less than one year

One to five years

Five to ten years

More than ten years

How would you rate the severity of your symptoms overall?

Mild

Moderate

Severe

How committed are you to resolving your symptoms?

Very committed

Committed

Somewhat committed

Not committed

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All information you share is secure and confidential

Commitment

How willing are you to collect saliva, urine, or stool samples at home to send to a lab for analysis?

Very willing

Willing

Somewhat willing

Not willing

How willing are you to have your blood drawn, either at home or at a clinic?

Very willing

Willing

Somewhat willing

Not willing

How willing are you to make dietary changes?

Very willing

Willing

Somewhat willing

Not willing

How willing are you to take supplements?

Very willing

Willing

Somewhat willing

Not willing

How willing are you to make lifestyle changes?

Lifestyle changes include exercise, sleep, and stress reduction.

Very willing

Willing

Somewhat willing

Not willing

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All information you share is secure and confidential

Tests

What are you interested in testing for?

You’re not required to conduct any tests, but if you’d like to, your health coach will help you to determine the best tests for you, based on your symptoms and health goals.

Select all that apply

Parasites

Bacteria

Fungi

Viruses

Metals

Chemicals

Adrenal hormones

Sex hormones

Thyroid hormones

Genetic predispositions

Intestinal permeability

Microbiome diversity

Oxalate

Vitamins

Minerals

Immune function

Food sensitivities

Autoimmune reactivity

Inflammation

Biological age

Other

Not sure

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All information you share is secure and confidential

Health Coach

What would you like your health coach to help you with?

Select all that apply

Resolve my symptoms

Improve my overall health

Stay committed to my health goals

Other

Not sure

What are you interested in focusing on specifically with your health coach?

Select all that apply

Immune function

Cognitive function

Thyroid function

Gastrointestinal health

Cardiovascular health

Metabolic health

Reproductive health

Musculoskeletal health

Other

Not sure

How would you describe your ideal health coach?

Select all that apply

Supportive

Empathetic

Motivating

Cause-focused

Results-oriented

Other

Not sure

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All information you share is secure and confidential

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We found the perfect health coach for you

Enter your first name and email address to get your results for the best health coach to help you resolve your symptoms and optimize your health.

All information you share is secure and confidential

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One more thing

You’ll get an email from your health coach in the next few minutes that you can reply to if you have questions.

Don’t see the email? Check your spam folder.

Meet Your Coach

Get started with your health coach

Based on your answers, Lee is the best health coach for you.

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Lee Webb

checkCertified health coach

See Bio

About

An advocate for a cause-focused approach to chronic symptoms, Lee founded Quantify after his own journey with debilitating symptoms, caused by mold toxicity and Lyme disease, that he was ultimately able to resolve with diet, supplements, and lifestyle.

Specialties

checkImmune function

checkCognitive function

checkThyroid function

checkGastrointestinal health

checkCardiovascular health

checkMetabolic health

Coaching Style

checkSupportive

checkMotivating

checkCause-focused

checkResults-oriented

Get Started

Membership summary

checkUnlimited appointments with Lee

checkUnlimited messaging with Lee

checkPersonalized health plan based on symptoms and test results

checkUnlimited updates to health plan

checkAccess to 5000+ biomarker tests at up to 75% off retail prices

checkAccess to 10,000+ practitioner-grade supplements at 35% off retail prices

checkHIPAA-compliant member portal for desktop and mobile

checkEasy self-onboarding

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Hear from our members

Most members join Quantify after having spent years, or even decades, seeking answers to their chronic symptoms, and 92% improve or resolve their symptoms within six months.

Based on member surveys from 2024

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I’d still be searching for answers if it weren’t for Quantify.

Sarah

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My health coach was the first person who listened to me and took my symptoms seriously.

Laura

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Working with a Quantify health coach is the ultimate biohack.

Andrew

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I was completely debilitated from mold toxicity. Quantify helped me to get my life back.

Natalie

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Joining Quantify is the best thing I’ve ever done for my health.

Kelly

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Quantify made it super easy to get the tests I needed that my doctors wouldn’t order for me.

Maria

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It’s incredible how much better I feel on a gluten-free diet.

David

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I’m back to my normal body weight, my joint pain is gone, and I reversed my IBS.

Emily

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My health coach helped me to reverse my hypertension and get off my medication.

Paul

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I’m no longer tired and in pain all the time.

Jennifer

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